Privacy Policy

We collect information you submit through the website, including your name, mobile number, email, pincode, appliance details, preferred date and issue description.

How We Use Information

Information is used to register the enquiry in our CRM, contact you, allocate a technician, provide estimates, track the job, process payment, generate invoices and provide support.

Sharing

Information may be shared only with personnel, technicians, logistics partners, payment processors and service providers who need it to fulfil your request or comply with law.

Retention and Security

Records are retained as required for service history, warranty, accounting and legal compliance. Reasonable safeguards should be maintained by the website and CRM administrator.

Your Choices

You may request correction of inaccurate information or ask questions by emailing support@ferventservice.com.