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Terms & Conditions

By booking a service, you confirm that the appliance details, address, contact number and fault description supplied by you are accurate.

Inspection and Estimate

A visit or diagnosis fee may apply. Repair work, replacement parts and additional labour will begin only after the estimate is shared and approved.

Doorstep and Pick & Drop

Some repairs cannot be completed at the customer location. With your consent, the appliance may be transported to an authorised workshop. A receipt or job reference should be retained until delivery.

Parts and Warranty

Part availability, brand compatibility and warranty vary by item. Warranty does not cover misuse, voltage fluctuation, physical damage, water damage, pest damage or intervention by another technician.

Access and Safety

The customer must provide safe access, electricity and water where required. Technicians may refuse work where conditions are unsafe.

Data and Communication

Your booking details may be stored in the CRM and used for service updates, calls, messages, invoicing and support in accordance with the Privacy Policy.

Payment

Payment is due according to the approved estimate or invoice. Digital payment references must be retained until the transaction is confirmed.